Elite Physical Therapy

Phone: (315) 737-7300

Frequently Asked Questions

  1. My doctor sent me to another facility for physical therapy; I would rather come to see you. Would that be OK?

    Of course, all patients have the right to choose where they attend physical therapy. We work diligently to coordinate our services with all medical doctors and other healthcare professionals.

  2. I have pain and am not sure if physical therapy can help.

    A quick no-cost assessment will be able to determine if PT is right for you. If PT is not appropriate, we will not waste your valuable time or insurance expenses. However, we pride ourselves on helping our patients achieve their maximum function and pain reduction. So if we can help, we will be more than happy to assist you.

  3. I don’t have insurance. Can I still come to PT?

    Yes, we have installment plans and accept all major credit cards.

  4. Do you accept my insurance?

    We accept all insurance plans except Medicaid without supplemental insurance.

  5. My doctor just referred me to physical therapy. When is the earliest I can get in?

    Normally, we can accommodate same-day or next-day appointments.

  6. I have surgery scheduled. Should I come to PT before my operation?

    This would have to be addressed with your surgeon, but research shows that a patient’s preoperative status directly affects their postoperative outcome. The therapists at Elite Physical Therapy can help you reach your optimal pre-op status.

  7. I don’t want to come to physical therapy, but I was wondering if you had some exercises I can do at home?

    Although a home program does not replace an active physical therapy program, you can stop by for a free assessment and an exercise program can be provided.

  8. Do you work with Workers’ Compensation or no-fault claims?

    Yes, we do. Workers’ Compensation and no-fault claims involve a lot of paperwork, and many PT practices do not want to be hassled with the extra work. The staff at Elite Physical Therapy is highly trained in dealing with these types of claims and has a close relationship with many of the insurance claims adjusters, which helps expedite your claim.

  9. Should I heat or ice my injury?

    Generally, ice is used for most injuries. If your injury is new, you should ice it three to ten times per day for 15 minutes each time, depending on the amount of inflammation. Hot packs can be used for arthritic conditions only. Do not exceed 15 minutes three times per day.

  10. I just had surgery. Does Elite Physical Therapy treat patients after orthopedic surgery?

    Yes, we do. Elite PT is an area leader in postsurgical rehabilitation. We treat a variety of orthopedic surgeries, including ankle reconstruction, knee replacement/ACL and ligament tears, hip replacements, open reduction of fractures, back and neck fusions, discectomies, laminectomies and disc replacements, rotator cuff and labrum tears and ulnar nerve and medial nerve (carpal tunnel syndrome) releases. With state-of-the-art equipment and some of the most highly trained PTs in the area, you will receive top-notch postoperative care at Elite Physical Therapy.

  11. I need a brace. Where should I go?

    Come on in. We carry a large supply of bracing for ankles, knees, backs, necks, shoulders, elbows, wrists and hands.

  12. My child got injured playing a sport. Can you help him/her get back on the field?

    Yes, we can. In fact, Elite Physical Therapy specializes in treating youth athletes ages 7 to 21. Our Return to Play program was designed to address this common need in young athletes. Sometimes the injury can be corrected with a simple brace or taping; other times a more active treatment plan is needed. With our help, your child will be back on the field as quickly as possible, without sacrificing safety or risking further injury.

  13. I heard you provide sports training. Is there a program my son/daughter can begin to help him/her in sports?

    As a matter of fact, Elite Physical Therapy is the only facility in the area to have a structured program for preseason strength and conditioning. We are also the only facility that specializes in athletic training. Our Step Your Game Up program is a six-week sport-specific strength and conditioning program designed to increase athletic performance. A trained and licensed physical therapist can assess an athlete’s physical need like no other professional can. Chad Cardillo (PT and owner of Elite PT) is certified by the American Sports Medicine Institute to train and treat youth athletes. We have the tools to unlock your child’s athletic potential!

  14. I want to start exercising, but I’m not sure I can handle it. What should I do? Come on in. Our Elite Athletic Assessment is designed to evaluate persons of all ages and abilities who wish to partake in athletic or other physical activities. This assessment can identify any orthopedic condition, muscle or postural imbalances and level of conditioning that may need improvement. It will provide our specialists with the information they need to develop a program that will help you in your desired sport or activity. This service is not available at any health club or other PT facility.